Questions and Answers

Will my Insurance Company object to me using my own Assessor?

Thursday, May 28th, 2009

Will my Insurance Company object to me using my own Assessor?

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When should we contact you when claiming for flood damage

Wednesday, May 27th, 2009

I have a shop selling dolls houses and I keep a lot of my stock in the basement. Over the long weekend a pipe burst and flooded two rooms before I noticed - by then I had sustained around £30,000 worth of damage. At what stage should I talk to you? This is obviously a complete disaster [...]

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Dry rot. Can I claim?

Tuesday, May 12th, 2009

Our builder has just reported dry rot in the basement. What are my chances of making a successful insurance claim?

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