Questions and Answers
I think I have a simple claim – in last night’s storm a window blew in and the rain soaked an antique table and ruined my carpets. Can you help me, or should I go straight to my insurers? I don’t want to get involved in anything expensive. – Elizabeth
Wednesday, September 1st, 2010
Insurance Claims are hardly ever open and shut and what may seem simple at first view may still have hidden pitfalls – for example: do you know how insurers define “storm”?
I would need to read your policy documentation to determine what cover you have and how this has been arranged. Your insurer may require you [...]
Will my Insurance Company object to me using my own Assessor?
Thursday, May 28th, 2009
Will my Insurance Company object to me using my own Assessor?
When should we contact you when claiming for flood damage
Wednesday, May 27th, 2009
I have a shop selling dolls houses and I keep a lot of my stock in the basement. Over the long weekend a pipe burst and flooded two rooms before I noticed – by then I had sustained around £30,000 worth of damage. At what stage should I talk to you? This is obviously a complete disaster [...]
Dry rot. Can I claim?
Tuesday, May 12th, 2009
Our builder has just reported dry rot in the basement. What are my chances of making a successful insurance claim?
